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Return policy

Last Updated: Jan 17 2019

 

All defined terms used below shall have the meanings set forth in our Terms and Conditions.

 

Order Cancellations

Since our delivery system is designed to ship products as quickly as possible, there's a limited window during which an order can be cancelled. Please contact us by mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) with your request.

Once an order has been processed it's too late to cancel. You can then  return your Tappy after receipt.

Returns

Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.  

Our return policy does not apply to personalized items. These items are not eligible for return, refund or exchange.

Shipping

To initiate a return, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..  We require a receipt or proof of purchase to accompany your return.

You will receive an a-eamil with return instructions and a returnnumber.

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable.

If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

Refunds and Exchanges

After we have received your valid return, We will send you an email to notify you that we have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by us, we will provide one of the following within a reasonable time:

  • an exchange of merchandise for the item returned
  • a credit to the payment card or original method of payment used to pay for the item

 General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.

 

About us

  • Phone

    +31765011817

  • Email

    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Adress

    Stationsstraat 25
    4872 TA Etten-Leur
    The Netherlands

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Copyright: Tappy-Conect.com | Intertasq 2019

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